The SaaS subscription model can make churn an unavoidable issue because there’s nothing to prevent customers from cutting ties with one provider and moving to another.
As a security or operations professional at a SaaS company, you know you have to address trust and loyalty at the platform level so your customers experience optimal performance. You also know you have to deal with the unique security requirements associated with your SaaS infrastructure. The good news is, if you take steps to ensure platform stability, performance, and data security, you’ll be well-positioned to attract prospects and build long-term customer trust.
To help you get there, our new eBook — 5 Ways to Strengthen Your SaaS Security & Build Customer Loyalty — offers practical advice and specific steps you can take to avoid operational pitfalls, secure your SaaS business, and give customers the assurances they need to stay loyal to your service. Read more “New eBook: 5 Ways to Strengthen Your SaaS Security & Build Customer Loyalty”
As you’re probably well aware by now, security is different in the cloud. The good news, of course, is that running in the cloud offers more visibility than ever before. It’s now possible to gain a bird’s-eye view of your entire environment, something that was unimaginable with on-premise data centers.
In partnership with Dark Reading, Threat Stack’s VP of Product, Chris Ford, got together in a recent webinar to discuss measurement and monitoring in the realm of cloud security with Rich Mogull, CEO and Analyst at Securosis. You can read the recap below or view the entire webinar here. Read more “Strategies for Measuring and Monitoring the Cloud Like a Boss — Webinar Recap”
At Threat Stack, we believe in building a security culture that starts at the top and functions as a cross-organizational discipline. Achieving this goal requires education and transparency among business partners. That’s why we at Threat Stack have built our own internal security council, which meets regularly and reviews issues that are relevant and timely for our organization. Read more “How a Cloud Security Company Runs Its Security Council”
As a SaaS company, your time and resources are valuable. You need to make solid, strategic decisions about where to focus your time and energy. You also need to ensure that your organization is secure and compliant in the ways that matter to you and to your customers.
When it comes to security tools, there are a few options:
- Build your own
- Buy a bunch of point solutions
- Use open source security tools
- Invest in a security platform
Read more “The Costs of Open Source & Point Solutions for SaaS Security”
GDPR. Meltdown. Spectre. SOC 2. Coming at you like mosquitos on a hot summer night, these topics are of top concern for board members and security teams alike this year. But what do you do when these issues really aren’t of concern to your particular organization? And how can you put your board and executive team at ease when these issues hit the news?
Our CSO Sam Bisbee spoke about ways to handle and prepare for each of these hot ticket questions in yesterday’s webinar. You can view the entire webinar or read our recap below so you can begin preparing today. Read more “How to Answer Tough Board-Level Security & Compliance Questions in 2018”
Strong security is vital to any SaaS company, enabling platform stability and integrity while instilling confidence in potential customers.
There’s nothing new in this statement, but, with an eye on the bottom line, C-Level executives, board members, and VC firms often take a little more convincing when it comes to implementing new cloud security strategies — especially if it means shelling out cash for new solutions or team members. Obtaining buy-in for new security initiatives can be a time-consuming task requiring several layers of validation.
There’s a very real risk of security initiatives losing out to more obvious business drivers when it comes time for budget allocation. But as an IT or security team lead, it’s your job to advocate for security priorities. In this post, we’ll outline the steps you can take to get the green light you need for your cloud security strategy. Read more “How to Obtain Buy-in on Security Initiatives for Your SaaS Company”
The other week we outlined a number of resolutions to put you on the path to a cyber-secure 2018. In this post we’re going to direct you to some of the resources we produced in 2017 that will help you carry out those resolutions.
2017 was an eventful year in the cybersecurity world — to say the least! It seems that every day a new threat or major breach was causing a stir — whether it was Equifax, the RNC voter data exposure, WannaCry, Uber, Alteryx, or — to start the new year — Spectre and Meltdown!
If you want to take a look at the World’s Worst Data Breaches, here you go. But we’re going to stick to our preferred approach: After you read the splashy headlines, look inward to make sure your own data and systems are secure. To help you secure and manage your cloud environments, we’ve put together a summary of a few of the great resources we produced in 2017. Read more “Resources to Help You Carry Out Your 2018 Security Resolutions”
So, you’ve finally gotten the cloud security conversation started at your organization, have a rough budget set aside, and your team is eager to get started. Now what? If you’re new to the world of security, have never managed security in the cloud before, or simply need some guardrails to help you get started, this post will break down everything you need to know.
Below are five sequenced steps to take when embarking on a new cloud security journey. Follow them and you’ll be on the path to strengthening your organization’s cloud security posture. Read more “Your Personal Guide to Cloud Security 101”
Every organization is unique in the way it functions and the role each team member plays. So when it comes to security, the very first thing you need to do before kicking off a program or updating your strategy is to decide how security will be driven in your organization and how decisions will be made. While this may be managed formally in larger organizations, smaller companies that don’t have a dedicated security team need to structure their approach to security to ensure that they can create effective security coverage using their more limited resources.
With that in mind, here are four recommendations for getting started with a security program in your organization. Read more “Getting Started With Security? Here’s the Very First Thing to Do”
The global shortage of cybersecurity talent shows no signs of abating, making it harder than ever for smaller businesses to compete for qualified talent. But even if prospects were available and even if you had unlimited budget, throwing resources at the problem would not be the best way to address your security challenges. Instead, we recommend coordinating your limited resources and rethinking security as a shared mission for the entire organization rather than a discrete department.
If you’re facing limited resources and security talent, you can still run secure by following best practices for getting the most out of what you do have. Here are four or our recommendations for running lean in the cloud. Read more “Doing More With Less: 4 Ways to Run a Successful, Lean Security Team”